What
The Vice President of IT & CIO of the University of Maryland, Jeffrey Hollingsworth, has approved a new interim IT standard – IT-20. This standard requires that networking and authentication infrastructure must only be run by the Division of Information Technology and not by local IT units or individual faculty and staff.
When
The Division of IT has given local IT units – including Engineering IT – until July 31st, 2025 to become compliant with IT-20.
Why
This survey helps Engineering IT understand our current technology practices within the Clark School to prepare for enforcement of the upcoming IT-20 Interim Standard requirements. Your answers will help us provide better support and guidance to your unit or research group.
How
Please submit your unit or research group name via this form if you did not receive an email from us directly requesting you do so. If you received an email from us, please use that email to access your request. We will follow up with additional information via the request that is created after you submit this form.
We are here to help
🤝 Our goal as the Clark School's IT organization is to understand your needs and work with you to ensure they are met in a compliant manner. We understand the time and effort this initiative requires and are here to support your units and research groups as we work to achieve compliance.
Required fields are marked with an asterisk*
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This standard requires that networking and authentication infrastructure must only be run by the Division of Information Technology and not by local IT units or individual faculty and staff. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>When</b> <br class=\"atl-forced-newline\"> The Division of IT has given local IT units – including Engineering IT – until July 31st, 2025 to become compliant with IT-20. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Why</b> <br class=\"atl-forced-newline\"> This survey helps Engineering IT understand our current technology practices within the Clark School to prepare for enforcement of the upcoming IT-20 Interim Standard requirements. 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We understand the time and effort this initiative requires and are here to support your units and research groups as we work to achieve compliance.</p>","callToAction":"IT-20 Compliance Survey","introHtml":"<p>This survey helps us understand our current technology practices to prepare for the upcoming IT-20 Interim Standard requirements. 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This standard requires that networking and authentication infrastructure must only be run by the Division of Information Technology and not by local IT units or individual faculty and staff.\n<br class=\"atl-forced-newline\" /> <br class=\"atl-forced-newline\" />\n<b>When</b>\n<br class=\"atl-forced-newline\" />\nThe Division of IT has given local IT units – including Engineering IT – until July 31st, 2025 to become compliant with IT-20.\n<br class=\"atl-forced-newline\" /> <br class=\"atl-forced-newline\" />\n<b>Why</b>\n<br class=\"atl-forced-newline\" />\nThis survey helps Engineering IT understand our current technology practices within the Clark School to prepare for enforcement of the upcoming IT-20 Interim Standard requirements. 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