University of Maryland
  1. University of Maryland
  2. TW Internal Service Desk

TW Internal Service Desk

Welcome! You can raise a request for the TW Internal Service Desk using the options provided.

  • Update timesheet

    Update workday timesheet.

Powered by Jira Service Management
{"xsrfToken":"9e95345e2022c8c8095b516da851429cb72885d9_lout","branding":{"id":"13","key":"isd","name":"TW Internal Service Desk","portalBaseUrl":"/servicedesk/customer/portal/13"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/31f657e9-14ac-4319-8bea-1d5963eddcf8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDdiZTJlNC01YzZlLTQ4NGItYjY5Yi1mNDk4NTk0YzVkNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMxZjY1N2U5LTE0YWMtNDMxOS04YmVhLTFkNTk2M2VkZGNmOCI6WyJyZWFkIl19LCJleHAiOjE3NjEwODQyODAsIm5iZiI6MTc2MTA4MzY4MH0.K6-QInYmSqXbyJr8L_rTpdC40fpJoiNWfPyaDGi9G_k&client=907be2e4-5c6e-484b-b69b-f498594c5d48&mode=fit","logoId":"31f657e9-14ac-4319-8bea-1d5963eddcf8","isLogoAvailable":true,"helpCenterTitle":"We are here to help!","sharedPortalName":"University of Maryland","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"We are here to help!","sharedPortalName":"University of Maryland","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e03a3e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e3dd5630-2653-43b8-9b82-ddf9bb05204d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDdiZTJlNC01YzZlLTQ4NGItYjY5Yi1mNDk4NTk0YzVkNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUzZGQ1NjMwLTI2NTMtNDNiOC05YjgyLWRkZjliYjA1MjA0ZCI6WyJyZWFkIl19LCJleHAiOjE3NjEwODQyODAsIm5iZiI6MTc2MTA4MzY4MH0.mTryIOSPdu9PxeuEUQjEUf5BT3G61UnXpqHPwwQsrVA&client=907be2e4-5c6e-484b-b69b-f498594c5d48&height=300&mode=fit","bannerMediaApiFileId":"e3dd5630-2653-43b8-9b82-ddf9bb05204d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#454545","hasTopBarBeenSplit":true},"portal":{"id":"13","key":"isd","projectId":10125,"serviceDeskId":13,"name":"TW Internal Service Desk","description":"<p>Welcome! You can raise a request for the TW Internal Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"10377","name":"Update timesheet","descriptionHtml":"<p>If you forgot to clock in / out, or your timesheets are not accurate, submit your issue here. One submission per shift.</p>","callToAction":"Update timesheet","introHtml":"<p>Update workday timesheet.</p>","icon":10308,"iconUrl":"https://secure.help.umd.edu/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[23],"key":""}],"reqGroups":[{"id":23,"name":"General"}],"orderMapping":{"23":[10377]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ISD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDdiZTJlNC01YzZlLTQ4NGItYjY5Yi1mNDk4NTk0YzVkNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjEwODQ4ODAsIm5iZiI6MTc2MTA4MzY4MH0.-MFbyQzaHjpENgsc_TBs0eHd12ts46sPj0122GPqJ5o","targetCollection":"upload-project-10125","endpointUrl":"https://api.media.atlassian.com","clientId":"907be2e4-5c6e-484b-b69b-f498594c5d48","tokenDurationInMins":20}},"sharedPortal":{"name":"University of Maryland","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://umcp.atlassian.net/wiki","kbLinkDomainURLs":["https://umcp.atlassian.net","https://secure.help.umd.edu","https://secure.jira.umd.edu"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/13?xdm_e=https%3A%2F%2Fsecure.help.umd.edu&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjNjczNGUyMDE0MGJlMDY2ZjkzYjYyMDYzNmRlNjk0OTM3NzgzOWZjZjYwNTU1NzU1YjhkNDU0ZGFlNzJkOTRlIiwiaXNzIjoiYzU1YWYwMmUtMjYzNi0zNmQwLWJkMmMtMjM0OTFkOWU0NjYwIiwiY29udGV4dCI6e30sImV4cCI6MTc2MTA4NDU4MCwiaWF0IjoxNzYxMDgzNjgwfQ.sUnXzwNWwJwxobTOv4Iz5IkYf2yq0huica_KLnNzaEo\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImM1NWFmMDJlLTI2MzYtMzZkMC1iZDJjLTIzNDkxZDllNDY2MCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3NlY3VyZS5qaXJhLnVtZC5lZHUiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3NlY3VyZS5oZWxwLnVtZC5lZHUifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IklTRCIsImlkIjoiMTAxMjUifX19LCJleHAiOjE3NjEwODQ1ODAsImlhdCI6MTc2MTA4MzY4MH0.7u3fmnmJ2CqLV9ysgr9vt_Bm6nAhQbY6tuaa7HmkMyU\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://secure.jira.umd.edu\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://secure.help.umd.edu\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ISD\\\",\\\"id\\\":\\\"10125\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ISD\\\",\\\"project.id\\\":\\\"10125\\\",\\\"servicedesk.serviceDeskId\\\":\\\"13\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://secure.help.umd.edu\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=umcp","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9e95345e2022c8c8095b516da851429cb72885d9_lout","baseUrl":"https://secure.help.umd.edu/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://secure.jira.umd.edu","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"907be2e4-5c6e-484b-b69b-f498594c5d48","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8b45e322341c491992fbd9ca4abfa714","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://umcp.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}